Iura
Privacy Policy
Last updated: April 14, 2026
1. Scope
This Privacy Policy explains how Iura Legal Technologies (Pvt.) Ltd. ('Iura', 'we', 'us', or 'our') collects, uses, stores, and shares information when you access our website, chat assistant, document tools, and related services. It applies to all users, including visitors, account holders, and organizations using Iura on behalf of others.
2. Information We Collect
We collect account details such as your name, email address, profession, language preference, login activity, and profile settings. We also collect content you submit through chat prompts, uploaded documents, saved cases, support messages, device and browser information, IP address, and usage analytics that help us operate and improve the service.
3. How We Use Information
We use information to create and secure your account, deliver legal research and drafting features, personalize language and formatting, maintain logs for debugging and abuse prevention, analyze product performance, respond to support requests, and comply with legal obligations. We may also use de-identified or aggregated data to improve models, search quality, and platform reliability.
4. AI Processing and User Content
When you send prompts or upload documents, those materials may be processed by automated systems to generate responses, summaries, or draft outputs. Do not submit information you are not authorized to share. We recommend that you avoid uploading highly sensitive information unless it is necessary for the task and you are comfortable with it being processed to provide the service.
5. Sharing and Disclosure
We do not sell personal information. We may share data with service providers that host, secure, analyze, or support our platform, and with legal or regulatory authorities when required by law or to protect the rights, safety, and integrity of our users and systems.
6. Retention
We retain information for as long as needed to provide the service, meet legal requirements, resolve disputes, enforce agreements, and maintain security. We may delete or anonymize data when it is no longer reasonably needed for these purposes, subject to backup and archival cycles.
7. Security
We use administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, and alteration. No system is perfectly secure, so you should also protect your account credentials and use the service on trusted devices and networks.
8. Your Choices and Rights
Depending on your location, you may have rights to access, correct, delete, or export your personal information, and to object to or restrict certain processing. You can also manage some preferences in your account settings or by contacting us directly.
9. International Transfers
Your information may be processed in countries other than the one where you live. Where required, we use appropriate safeguards to support lawful cross-border transfers and to protect personal data during transit and storage.
10. Contact
If you have questions about this policy or our data practices, contact us at privacy@iura.com. If you do not agree with this policy, please discontinue use of the service.